Twizera ko imyitwarire myiza ya serivise itezimbere isura yikigo hamwe nabakiriya bumva uburambe bwo guhaha. Hamwe no gukurikiza igitekerezo cyo gucunga "abantu-bayobora" hamwe nihame ryakazi ryo "kubaha impano no guha impano zabo impano zabo," uburyo bwacu bwo kuyobora buhuza imbaraga nigitutu burahora bushimangirwa, ibyo bikaba byongera imbaraga nimbaraga zacu. Twungukiye kuri aba, abakozi bacu, cyane cyane itsinda ryacu ryo kugurisha, bahinguwe kugirango babe abahanga mu nganda bakora kuri buri bucuruzi babishishikariye, babishaka, kandi bafite inshingano.

Twifuje rwose "gushaka inshuti" hamwe nabakiriya kandi tugatsimbarara kubikora.