TURI BANDE?
Urashaka ibikoresho bikoreshwa; Turi abanyamwuga.
Twebwe, Honhai Technology Ltd, turi uruganda ruzwi cyane, rucuruza ibintu byinshi, rutanga ibicuruzwa, kandi rwohereza mu mahanga. Nk'umwe mu banyabugeni babigize umwuga batanga ibikoresho byo gukoporora no gucapa, duhaza ibyifuzo bitandukanye by'abakiriya dutanga ibicuruzwa byiza kandi bivuguruye binyuze mu murongo wuzuye. Tumaze imyaka irenga 15 twibanda ku nganda, dufite izina ryiza ku isoko no mu nganda.
Ibicuruzwa byacu bikunzwe cyane birimo Toner cartridge, OPC drum, fuser sheeve, wax bar, upper fuser roller, lower pressure roller, drum cleaner, transfer blade, chip, fuser unit, drum unit, development unit, primary charge roller, pickup roller, separation roller, gear, bushing, developing roller, supply roller, mag roller, transfer roller, heating element, transfer belt, formatter board, power supply, printer head, thermistor, cleaning roller, nibindi.
KUKI TWASHINZE HONHAI?
Imashini zicapa n’imashini zikora kopi ubu zirakwirakwiriye mu Bushinwa, ariko mu myaka ya za 1980 na 1990, zari zitangiye kwinjira ku isoko ry’Ubushinwa, ni bwo twatangiye kwibanda ku kugurisha ibicuruzwa byazo mu mahanga n’ibiciro byazo ndetse n’ibikoresho bikoreshwa. Twabonye inyungu z’umusaruro w’imashini zicapa n’imashini zikora kopi kandi twizeraga ko ari zo zizayobora mu guhindura ibikoresho byo mu biro. Ariko icyo gihe, imashini zicapa n’imashini zikora kopi zari zihenze ku baguzi; byanze bikunze, ibikoresho byazo na byo byari bihenze. Ku bw’ibyo, twategereje igihe gikwiye cyo kwinjira ku isoko.
Kubera iterambere ry’ubukungu, icyifuzo cy’ibikoresho bikoreshwa mu gucapa no gufotora nacyo cyariyongereye cyane. Kubera iyo mpamvu, umusaruro n’iyoherezwa ry’ibikoresho bikoreshwa mu Bushinwa nabyo byateje inganda zikomeye. Ariko, icyo gihe twabonye ikibazo: bimwe mu bikoresho bikoreshwa ku isoko bisohora impumuro mbi iyo bikorera. Mu gihe cy’itumba, cyane cyane iyo amadirishya yabaga afunze kandi umwuka utembera mu cyumba ukaba muto, impumuro yashoboraga no gutuma guhumeka bigorana kandi bikaba byabangamira ubuzima bw’umubiri wacu. Bityo, twatekereje ko ikoranabuhanga ry’ibikoresho bikoreshwa mu buryo busanzwe ryari ritaragera ku rwego rwo hejuru icyo gihe, maze dutangira gushyiraho itsinda rikora kugira ngo rishake ibikoresho bikoreshwa mu buryo bunoze ku buzima, kandi byari binoze ku mubiri w’umuntu n’isi.
Mu mpera z'imyaka ya 2000, bitewe n'iterambere mu ikoranabuhanga ryo gucapa no kumenya ibibazo by'umutekano w'icapa, impano nyinshi zifite intego zimwe zaradushyigikiye, maze itsinda ryacu ritangira gukora buhoro buhoro. Muri icyo gihe, twabonye ko hari abasaba n'abakora ibikoresho bafite ibitekerezo n'ibyiringiro bimwe ariko bahuraga n'ikibazo cyo kwibanda ku ikoranabuhanga rikoreshwa mu buryo bw'ubuzima ariko badafite uburyo bwo kwamamaza no kugurisha neza. Bityo, twari dufite amatsiko yo gushyira imbaraga muri aya matsinda no gufasha gukwirakwiza ibikoresho byabo bikoreshwa mu buryo bw'ubuzima kugira ngo abakiriya benshi bashobore kubona no kungukira ku bicuruzwa byabo. Muri icyo gihe, twahoraga twizeye ko mu guteza imbere kugurisha ibyo bikoresho byiza, twashoboraga gushishikariza ayo matsinda y'abakora gukora ubushakashatsi burambuye ku ikoranabuhanga rirambye kandi rirambye rikoreshwa mu buryo bw'ikoranabuhanga rizagabanya ibyago byinshi ndetse n'ikoreshwa ry'ingufu kugira ngo abakiriya n'isi yose barindwe ku rwego rwo hejuru.
Mu 2007, Honhai yashinzwe nk'ikiraro gikomeye gihuza ibicuruzwa bitanga ubuzima bwiza n'abakiriya.
TWATEYE IMBERE DUTE?
Itsinda ryacu ryagiye rikura buhoro buhoro binyuze mu guhuza impano mu nganda zisangiye gushaka ibicuruzwa birambye. Twashinze Honhai kugira ngo duteze imbere ikoranabuhanga rijyanye n'ubuzima bw'ibicuruzwa bikoreshwa mu buryo burambye.
Twakomeje guteza imbere ibikoresho by'ibicuruzwa twaguze imiyoboro yo kubitanga, tunanoza ubwoko bw'ibirango kugira ngo twongere ubushobozi bwo guhangana. Dutunganya ubucuruzi cyane cyane ku masoko mpuzamahanga manini n'aciriritse, twashyizeho ishingiro rikomeye ry'abakiriya harimo n'inzego nyinshi za leta z'amahanga.
Mu bijyanye n'inganda, uruganda rwacu rw'ibikoresho byo kwiyishyurira toner rwatangiye gukora mu 2015, rufite amakipe y'abahanga mu bya tekiniki n'inganda ndetse n'ibyemezo bya ISO9001: 2000 na ISO14001: 2004. Hamwe n'amahame agenga kurengera ibidukikije mu Bushinwa, hakozwe ibikoresho birenga 1000 bitandukanye birambye, nka Ricoh, Konica Minolta, Kyocera, Xerox, Canon, Samsung, HP, Lexmark, Epson, OKI, Sharp, Toshiba, n'ibindi.
Nyuma y'imyaka myinshi y'uburambe twavuze haruguru, twazamuye agaciro k'ibicuruzwa, ari na ko ibicuruzwa byiza bikenera ibirenze ubwiza bw'ibicuruzwa ubwabyo; bigomba kandi guhuzwa na serivisi nziza, harimo no gutanga serivisi vuba, kohereza ibicuruzwa neza, na serivisi nziza nyuma yo kugurisha. Dushyigikiye igitekerezo cyo "kwibanda ku bakiriya no gutanga serivisi nziza," twakomeje gukoresha sisitemu ya CRM mu gusesengura inzego z'abakiriya no kuvugurura ingamba za serivisi hakurikijwe ibyo.
BIGENZE GUTE KU BYO GUHINGA KWACU?
Twizera ko kugira imyumvire myiza kuri serivisi binoza isura y’ikigo n’uko abakiriya bumva ubunararibonye mu guhaha. Dukurikije igitekerezo cy’ubuyobozi cyo "kwita ku bantu" n’ihame ry’akazi ryo "kubaha impano no guha impano zabo uruhare rusesuye," uburyo bwacu bwo gucunga bukomeza gushimangirwa, ibyo bikaba byongera imbaraga n’imbaraga zacu ku rugero runini. Abakozi bacu, cyane cyane itsinda ryacu rishinzwe kugurisha, bagizwe abanyamwuga mu nganda bakorana ishyaka, bashishikaye kandi bashinzwe inshingano.
Twifuza cyane "kugira inshuti" n'abakiriya kandi turabishimangira.
Ibitekerezo ku bakiliya
